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Shipping and Returns Policy


After you confirm your order, you will receive an email with the activation key for your Logic Hydraulic Cylinder Designer 2D  product at the email address you provided. Usually it takes just a few minutes so, if you haven’t received the email within 15 minutes, check your ‘Junk’/’Spam’ folder. If the email is not there, please contact our Support Team.

Return and Refund

Your satisfaction with Logic Hydraulic Cylinder Designer 2D software is our primary goal. If you experience technical or other problems that cannot be solved (see our Refund Policy), you can contact our Support Team via email at within 14 days of the purchase for a complete refund. The money will be returned to your bank or credit card account within 10 working days of confirmation by our Support Team.

Refund Policy

Please read on to learn when and how you can apply for a refund.

Every one of our customers is important to us, and we do our best to ensure your experience with our software is enjoyable. All Logicps programs are available as trial versions with full functionality to enable you to make an informed purchase decision. If you have any issues with our software, please contact our support team. You’ll get an answer within 3 working days.

If your case falls under our refund policy, you can apply for a refund within 14 calendar days after purchase or 3 calendar days after renewing your subscription. The money will be returned to your bank or credit card account within 10 working days after our Support Team confirms your refund.

Try for free and decide

  1. You have a persistent technical issue with our program, and our Support Team hasn’t been able to resolve it within 30 calendar days. Please provide a detailed description, screenshots of the issue, and any additionally requested information. If the Support Team does not solve your problem within 30 calendar days, you may request a refund. Please note: if you don’t provide the information needed, we won’t be able to make the refund.

  2. You have experienced activation problems that were not solved within 48 hours. If you encountered a problem with program activation and our Support Team was unable to get back to you within 48 hours of your help request, you can request a refund. Please provide us with a screenshot of the issue.

  3. We have decided to terminate the provision of the program or we had to terminate the license agreement, and we cannot let you complete the prepaid subscription period for technical or organizational reasons. In this case, you will be notified of the termination date of the program, and we will refund you the cost of the subscription for the unused period.

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